Reservation Conditions

Signal
At the time of booking, a deposit of 50% of the total amount of the stay is required for confirmation.

Check in (Contingency plan adopted by ArcosHouse)
NOT IN ATTENDANCE, the payment of the remaining 50% of the stay must be made 24 hours before check-in in order to provide the safe code that will give access to the house key, it is not possible to carry out an in-person self-test. All other indications will be given in due time via email.
Sunday to Thursday between 4 pm and 7 pm - Friday and Saturday between 4 pm and 9 pm

Check-out
Until 11am. NON-PRESENTIAL

Canceling reservations
Reservation cancellation more than 10 days before the arrival date - credit of the deposit paid for re-booking.
Cancellation of reservations less than 10 days before the arrival date - loss of the deposit paid.
Non-refundable rate.

Cots and extra beds (When applicable - see capacity of houses)
Children between 0 and 2 years old - Cot - Extra charge of 5 € / night
Children between 2 and 12 years old - Extra bed - additional cost of 20 € / night
Extra beds or cots will only be available if booked.

Animals
Pets not allowed

Visits
Visits are not accepted, amenities are only available to guests

Firewood (applicable in homes with a fireplace)
We provide a free basket of firewood (+/- 20 Kg). More firewood will be available if requested at an additional cost of € 7.5 / basket.

Kitchens
The kitchens (in the houses with kitchens) are equipped with basic utensils to cook meals, for reasons of smells that are impregnated in the stone and / or wood are not allowed fried.

Others

  • No smoking inside houses or rooms
  • In case of early departure, the property will charge the full amount of the stay
  • Parties are not allowed (stag or similar parties)
  • It is advisable to bring your car, this property is not served by public transport.
  • In homes without a kitchen or bedroom, meals are not allowed.
  • Restaurants, supermarkets or any other type of commerce or services about 13 km from the village of Arcos de Valdevez.